FAQ


1. What are the proposals for the redevelopment of Elizabeth House, Waterloo?

As long-term owners of Elizabeth House we are committed to deliver and manage an exceptional building for Waterloo. Our proposals are to:

  • Demolish the existing Elizabeth House, which is an eyesore for Waterloo and replace it with a beautiful new building providing exceptional office space that will support approximately 11,000 new jobs at one of the best-connected sites in London, located directly next to Waterloo Station offering connections across the capital and beyond.
  • Provide much-needed capacity relief at Waterloo Station by removing the existing Elizabeth House building, that if left in place would block access to the new entrances being created at Waterloo.London. Facilitating access to these new routes into the station will alleviate the bottleneck at the Victory Arch entrance
  • Enhance the pedestrian experience around the site, with a new crossing across York Road close to the Chicheley Street junction and a widened, safer crossing point at Sutton Walk.
  • Create a publicly-accessible garden promenade will be created, directly accessible from the Waterloo Station concourse level. This ‘second layer’ of public realm will include the main entrances to the new offices, helping relieve congestion at ground level
  • Create over 1.5 acres of new public space, greater in size than Waterloo Millennium Green, including a beautiful, new, publicly-accessible garden promenade
  • Create Victory Arch Square, a new public space that enables step-free access from the South Bank to Waterloo Station. In addition, we also intend to improve the setting of the Victory Arch by revealing a new western elevation.
  • Create the ‘Waterloo Curve’, a new pedestrian street lined with shops and cafés which would run between Elizabeth House and Waterloo Station.
  • Maintain a similar height to the consented scheme whilst delivering much improved public realm and local connections.
  • Deliver a design which celebrates the ‘architecture of engineering’, with the building’s structural form a core part of its visual appearance.
  • Provide flexible retail space which can be configured to meet future requirements.
  • Attract a diverse range of businesses and sectors, from start-ups and scale-ups to larger corporations, by providing a variety of workspaces – including managed flexible spaces as well as dedicated affordable workspace – to create an ecosystem of occupiers within the development, alongside social spaces of benefit to the area’s existing business communities.
  • The ‘Waterloo Curve’ – a new pedestrian street is proposed for the currently unused space between Elizabeth House and the former Waterloo International Terminal. The new development would be lined with shops and cafés, helping connect from Victory Arch Square along to Leake Street.
  • The provision of terraces and amenity spaces are provided to the building’s users to create workspaces which aid wellbeing and enhance productivity, and which would also help alleviate the pressure on local amenity spaces in the area.
  • Together these changes will facilitate desperately needed new access routes into Waterloo Station, the UK’s busiest train station with 100 million entries and exits each year and provide the ability for further growth in passenger numbers as this rises to 130 million a year over the next five years.

2. What are the benefits for local people?

The development will secure a £100 million package of local public benefits through Section 106 and CIL payments to Lambeth Council.

However, the benefits of the scheme are far greater than just the financial contribution we are making. The scheme will deliver a step change for the area and transform the public realm for local people, commuters, office occupiers and visitors to the development, not least through the creation of:

  • ‘Waterloo Square’: a proposed new public space along York Road to provide multiple new routes into Waterloo Station and the Underground.
  • ‘Victory Arch Square’: A new public square outside the station’s main entrance at Victory Arch will enable step-free access from the South Bank to Waterloo Station and will improve the setting of the grade II listed Victory Arch, including restoring its western elevation.
  • The ‘Waterloo Curve’ – a new pedestrian street is proposed for the currently unused space between Elizabeth House and the former Waterloo International Terminal. This brand-new pedestrianised street would be lined with shops and cafés, helping connect from Victory Arch Square along to Leake Street. 
  • A publicly-accessible one acre garden promenade will be created, directly connected and accessible from the Waterloo Station concourse level, which will benefit the 100 million people who use the station each year. The promenade will act as a ‘second layer’ of public realm and includes the main entrances to the new offices, helping to relieve congestion for local people at ground/street level.

Through these changes, the plans will also facilitate desperately needed new access routes into Waterloo Station and help to accommodate the 30% projected passenger growth that is predicted over the next five years

An employment and skills programme is also being created that will commit HB Reavis to work with occupiers to maximise employment opportunities for local people. The retail floor space is also a really important part of the employment and skills package and means that the range of employment opportunities for local residents will be improved.

3. Have you secured a planning consent for the scheme?

  • On 15 October 2019, Lambeth Council’s Planning Applications Committee unanimously voted in favour of HB Reavis’
    proposals for the redevelopment of Elizabeth House in Waterloo, the first step in the approval process for this
    project.
  • We are continuing to work through third party agreements which need to be in place before major works can begin.
  • Subject to consents being received, we look forward to starting construction work as soon as possible.

4. What consultation did you undertake on the plans?

A comprehensive programme of engagement with the local community and key stakeholders took place throughout 2018 and into 2019, which helped inform the final proposals that were submitted in the summer of 2019.

The engagement programme was made up of four distinct phases:

  • Phase 1 – Introductory meetings with key stakeholders (July 2017 – June 2018).
  • Phase 2 – Introducing early concepts for the site (June – July 2018).
  • Phase 3 – Public exhibition and presentations on emerging proposals (July –November 2018)
  • Phase 4 – Public exhibition on detailed designs and follow-up meetings (December 2018 – submission)

Full details of this consultation process and a summary of the feedback received can be found in the Statement of Community Involvement that was submitted with the application.

5. How long will the project take to complete and when will work begin?

  • Subject to consents being received, we look forward to starting construction work as soon as possible.
  • Once works commence, the construction programme is expected to take five years.

6. How can I find out more about the programme of works you are undertaking?

  • Stay tuned as we will be keeping this website elizabethhousewaterloo.co.uk updated regularly with the latest news on the development works.
  • As we approach key milestones, we will be issuing regular community newsletters, setting out key progress updates, upcoming activities. In the lead up to key construction milestones, we will also host local drop in sessions to meet the team, which will be well publicised locally.

7. Who will be delivering the construction works?

  • HB Reavis takes an integrated approach to development, meaning that we manage the construction process in-house.

8. What are the working hours for the site?

  • These are to be agreed with Lambeth but would typically be 08:00 to 18:00 Monday to Friday and 08:00 to 13:00 on Saturdays.

9. What will you do to minimise dust and noise during construction?

  • We are in the process of agreeing a dust management plan with the council and will continue to work with it in order to ensure that standards are being met.
  • In addition, all construction works will be limited to a strict set of working hours. These are to be agreed with Lambeth but would typically be 08:00 to 18:00 Monday to Friday and 08:00 to 13:00 on Saturdays.
  • Any particularly noisy works will be kept to a set of even more limited hours, to ensure that they happen for only a few hours a day and done at a time which causes the least disruption to local people.

10. When will new occupiers move in?

  • We are expecting a construction timetable of approximately 5 years from the start of site works.