Access & servicing

Elizabeth House will be the first building in Lambeth to use a ‘consolidated servicing’ strategy.

We are keen to service our building in a way that has as little impact on the local area as possible and that there are no more delivery vehicles accessing the site than was the case with the consented scheme.

To reduce the number of vehicles we need to service the building, a proportion of deliveries would go via a ‘consolidation centre’ located outside of Lambeth. Here, goods from different suppliers will be ‘consolidated’ into a smaller fleet of delivery vehicles which will then bring them to the building.

This approach is already being successfully used on other developments and also has a number of additional benefits:

  • We can use low emission or electric vehicles to reduce the impact on air quality.
  • The same drivers will be travelling to the site regularly using defined routes and will be familiar with the area.
  • We can coordinate delivery and arrival times with real-time communications meaning vehicles will not be queueing while they wait to drop off or for collections.
  • We can also co-ordinate for some of these vehicles to be loaded with waste to remove from the site, reducing the need for further vehicle movements.

As with the consented scheme we’re proposing that servicing takes place from Leake Street. This will be done within a basement service yard, accessed by two vehicle lifts, also meaning that there is no need to turn around vehicles at street level.


Thanks for taking the time to read about our proposals for the redevelopment of Elizabeth House in Waterloo. We hope you found the information useful.

Please fill in the required fields.


Find out how we look after your personal data

Alternatively you can give us your feedback or ask questions by:

We are required to collect consultation data in respect of these proposals so that feedback from the local community can be assessed and summarised within the planning application documents. Please be assured however that we will not hold or use your data for any other purpose whatsoever.

Have you attended any of previous consultation events. If so, which one(s)?

Public exhibition
Waterloo Station pop-up
South Bank Forum
Community meetings

How useful did you find the information on display today?

Very helpful
Quite helpful
No view
Not very helpful
Not helpful at all

Do you support our suggested use of the Elizabeth House site to provide new office accommodation in Waterloo, together with retail and other uses on the lower levels?

Don't know

Please tell us why:

Do you support our proposals for improving the pedestrian environment around the site? This includes the suggested improvements to the York Road crossings and creation of new routes around the site to ease pedestrian flows.

Don't know

Please tell us why:

What features would you most like to see along the proposed Garden Promenade?
Please tick more than one if appropriate:

Places to sit
Green planting
Good lighting

Please tell us why:

Please let us know if you have any other comments about our proposals,
or if you have any questions.

Thank you! We will be in touch soon.

Thank you for taking the time to complete our feedback form

Please don’t hesitate to contact us in the future should you have any further questions regarding our proposals for Elizabeth House.